Language Assistance & Accessible Formats.
Help in your language, and information in a format you can use, are available to you free of charge. You will never be charged for either, and asking for them changes nothing about your coverage or your options.
Notice of Availability
SkyWell Retirement Solutions provides free language assistance services to people whose primary language is not English, and appropriate auxiliary aids and services — including information in accessible formats — to people with disabilities, so that everyone can communicate with us effectively.
To ask for an interpreter, a translated document, large print, braille, audio or another accessible format, call (813) 310-6834 (TTY: 711) or email virginia@skywellretirement.com. These services are free.
Non-Discrimination Notice
SkyWell Retirement Solutions complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
If you believe SkyWell Retirement Solutions has failed to provide these services or discriminated in another way, you can file a grievance with us by phone at (813) 310-6834 (TTY: 711) or by email at virginia@skywellretirement.com. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201 — 1-800-368-1019 (TDD: 1-800-537-7697). Complaint forms are at hhs.gov.
This notice, in other languages
Florida's fifteen most commonly spoken languages other than English, per the federal list this notice is required to follow.
Spanish
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística y ayudas y servicios auxiliares apropiados. Llame al (813) 310-6834 (TTY: 711).
Haitian Creole
ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou, ansanm ak èd ak sèvis oksilyè ki apwopriye. Rele (813) 310-6834 (TTY: 711).
Vietnamese
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ và các phương tiện trợ giúp phù hợp miễn phí dành cho bạn. Gọi số (813) 310-6834 (TTY: 711).
Portuguese
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos e auxiliares apropriados, grátis. Ligue para (813) 310-6834 (TTY: 711).
Chinese
注意：如果您使用繁體中文，您可以免費獲得語言援助服務以及適當的輔助工具和服務。請致電 (813) 310-6834（TTY：711）。
French
ATTENTION : Si vous parlez français, des services d'aide linguistique ainsi que des aides et services auxiliaires appropriés vous sont proposés gratuitement. Appelez le (813) 310-6834 (ATS : 711).
Tagalog
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika at naaangkop na mga karagdagang tulong nang walang bayad. Tumawag sa (813) 310-6834 (TTY: 711).
Russian
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода и соответствующие вспомогательные средства. Звоните (813) 310-6834 (телетайп: 711).
Arabic
ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية والوسائل والخدمات المساعدة المناسبة تتوافر لك بالمجان. اتصل برقم (813) 310-6834 (رقم هاتف الصم والبكم: 711).
Italian
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili gratuitamente servizi di assistenza linguistica e ausili e servizi appropriati. Chiamare il numero (813) 310-6834 (TTY: 711).
German
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen sowie geeignete Hilfsmittel und Dienste zur Verfügung. Rufnummer: (813) 310-6834 (TTY: 711).
Korean
주의: 한국어를 사용하시는 경우, 언어 지원 서비스 및 적절한 보조 기구와 서비스를 무료로 이용하실 수 있습니다. (813) 310-6834 (TTY: 711) 번으로 전화해 주십시오.
Polish
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej oraz odpowiednich pomocy i usług dodatkowych. Zadzwoń pod numer (813) 310-6834 (TTY: 711).
Gujarati
સૂચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તથા યોગ્ય સહાયક સાધનો અને સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો (813) 310-6834 (TTY: 711).
Thai
เรียน: ถ้าคุณพูดภาษาไทย คุณสามารถใช้บริการช่วยเหลือทางภาษาและอุปกรณ์ช่วยเหลือที่เหมาะสมได้ฟรี โทร (813) 310-6834 (TTY: 711)